Support

We are here to help.

Email us with the app name, device model, OS version, and steps to reproduce any issue.

General

support@nexios-media.com

Use this email for support across Nexios Media products.

Email Nexios Media

Nexios Player

Video playback support

Help with sources, playback issues, recordings, or platform-specific bugs on iOS, macOS, and tvOS.

Macrios

Nutrition tracking support

Help with logging, OCR scanning, and Apple Health syncing on iOS.